Customer Support Hours:
Monday – Friday | 8:00 AM – 7:30 PM EST
Our dedicated customer support team members can connect you with technical services, assist with questions, order Advance Replacement Parts, or respond to general inquiries regarding your account.
Our customers tell us that knowing our Customer Service Department is here to help is a key benefit of working with Betson. This department does more than take orders. The team has a thorough knowledge of the equipment to help you with your needs.
For any concerns or questions related to orders, repairs, advance replacements or general inquiries about your account, please fill out this form and a customer service representative will be in touch with you within 24 – 48 business hours.
Call: (717) 867-9088
Raw Thrills Technical Support:
(800) 753-2513
Saturday & Sunday: 12:00pm – 7:00pm EST
Enter your Betson Account Number to Speak to a Live Technician.
(800) 768-8952
Service@betson.com
(201) 460-0290
AmusementSupport@betson.com
(800) 753-2513
RTSupport@betson.com
(800) 768-8952
billing@betson.com
(800) 828-2048
orders@betson.com
(800) 524-2343 option 4, then option 1
Service@betson.com