Customer Support

We’re Here to Help

Our dedicated customer support team members can connect you with technical services, assist with questions, order Advance Replacement Parts, or respond to general inquiries regarding your account.

Our customers tell us that knowing our Customer Service Department is here to help is a key benefit of working with Betson. This department does more than take orders. The team has a thorough knowledge of the equipment to help you with your needs.

Customer Service Image

CUSTOMER SERVICE CASE INQUIRY

For any concerns or questions related to orders, repairs, advance replacements or general inquiries about your account, please fill out this form and a customer service representative will be in touch with you within 24 – 48 business hours.

Weekend Tech Support

Free Weekend
Tech Support

Call: (717) 867-9088

Raw Thrills Technical Support:
(800) 753-2513

Saturday & Sunday: 12:00pm – 7:00pm EST

Enter your Betson Account Number to Speak to a Live Technician.

CUSTOMER SERVICE

(800) 768-8952
[email protected]

TECHNICAL SUPPORT

(201) 460-0290
[email protected]  

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RAW THRILLS HOTLINE

(800) 753-2513
[email protected]  

BILLING INQUIRIES

(800) 768-8952
[email protected]

BETSON PARTS

(800) 828-2048
[email protected]

ADVANCE REPLACEMENT PARTS

(800) 524-2343 option 4, then option 1
[email protected]